Discord Bot Factory

Who is this for?

Discord triage n8n workflow for community managers with 30 overnight requests across 3 departments that you run manually from the editor. Reading, sorting and posting pile up across intake forms, OpenAI and Discord when routed live. You import the dg-0031 JSON slug-specific with exact credentials, tested first-try, and the Sheets plus Slack audit pack is already wired.

What problem does this solve?

You read each intake message, run Analyze user request in OpenAI to pick a category, then move the thread into User Success Dept, IT Dept or Helpdesk in Discord by hand. On manual run, this workflow runs Analyze user request, Parse JSON and Select category, then routes to User Success Dept, IT Dept or Helpdesk with Sheets and Slack audit tracking. You just approve routed threads.

What this workflow does

1. Analyze user request (OpenAI)
2. User Success Dept (Discord)
3. IT Dept (Discord)
4. Helpdesk (Discord)
- Includes Daniel Grey pack: Slack - Error Alerts, Google Sheets - Audit Log, Wait - Rate Limit, Set - Audit Trail (all wired).

How it works

You run it manually from the n8n editor → Analyze user request, Parse JSON, Select category, ending in User Success Dept with IT Dept and Helpdesk branches.

Setup

1. Open danielgrey.shop/app/templates/dg-0031 → Copy JSON → n8n → Import from Clipboard (or Push to n8n)
2. Connect credentials: Google Sheets, OpenAI, Slack, Discord
3. Run once manually to verify each branch — Time required: ~10 min review — then Activate.

Requirements

- n8n 1.50.0 or later
- Credentials for Google Sheets, OpenAI, Slack, Discord
- Free — import and run.

Customising

- Retune prompts in Analyze user request and rules in Select category for your triage taxonomy.
- Update channel IDs in User Success Dept, IT Dept and Helpdesk for your Discord server.
- The Daniel Grey pack (Slack - Error Alerts, Google Sheets - Audit Log, Wait - Rate Limit, Set - Audit Trail) is already wired — keep it or delete it.